Privacy Policy

In accordance with the Privacy Code (EU Regulation No. 679 of 2016 – Legislative Decree No. 196 of 2003), we inform you that your personal data will be processed with and without the use of electronic means, in a fair, lawful, and transparent manner, safeguarding the rights granted to you. The data you provide will be processed for legal obligations and used to fulfill your request and, if necessary, complete the booking you requested. If you wish to receive updates on our future initiatives, you must provide specific consent.

For further information on how your data is processed, to request the deletion of your data, and to exercise the other rights granted to you by the Privacy Code, you may at any time contact the data controller “Donoratico Camper s.r.l.s.”

Collection of Personal Data

We collect personal data that you provide directly, for example, when you book a pitch, check in, request information, or use our services. This data may include:

• First and last name
• Phone number
• Email address
• Booking details (arrival date, departure date, number of people, etc.)
• Payment details
• Any preferences or special requests

Additionally, we automatically collect some information when you use our website or interact with our services, such as IP addresses, device type, and browsing data.

Use of Personal Data

Your personal data is used to:

• Manage your booking and stay at our campsite
• Provide you with information about our services
• Respond to requests for information or assistance
• Fulfill tax and legal obligations
• Improve the quality of our services and website

Sharing of Personal Data

We will not sell, transfer, or exchange your personal data with third parties, except in cases where it is necessary to fulfill legal or contractual obligations. For example, we may share your data with our service providers (e.g., payment systems) to complete transactions, or with the relevant authorities in the event of a legal request.

Data Security

We implement security measures to protect your personal data from unauthorized access, alterations, disclosures, or destructions. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, or for the time required by law.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and the date of the last update will be indicated at the top of the page.

Contact

For questions or requests related to the Privacy Policy, you can contact us at the email address: donoraticocamper@gmail.com.